Tag: Information technology

Services Summit 2020
17- Apr2020
2312 Views

Costa Rica Services Summit 2020

  • Statement: GO Consultores takes part in Services Summit 2020

  • Place: Costa Rica Convention Center

  • Event Data: More than 100 international buyers and 150 exporters from the services sector.

Participating Sectors:

EDUCATION

FASHION

BIOTECHNOLOGY

DESIGN OF GREEN TECHNOLOGIES

ICT

AUDIOVISUAL PRODUCTION

EDUCATION

FASHION

BIOTECHNOLOGY

DESIGN OF GREEN TECHNOLOGIES

ICT

AUDIOVISUAL PRODUCTION

Jose Chaves’view, GO Consultores Business Manager:

«… Trade events like Services Summit, which is arranged by Costa Rica every year, allowed us to know what other companies from this sector offered. We had more than ten meetings with costarican companies in order to make alliances to boost our presence in Honduras local market. Despite the main objective was making alliances with other companies from the ICT sector, we had the chance to know other companies from other sectors such as audiovisual production. I congratulate the Promoter of Costa Rica Foreign Trade for having carried out such a high-level event”

Significant links

Event pictures:

GO Consultores, comprometidos con la calidad, prepara personal para Certificación ITIL
27- Sep2018
2169 Views

Go Consultores is committed to quality, it qualifies staff for ITIL

GO consultores trained its staff for ITIL Foundation, taught by New Horizon. This entity is a worldwide leader on information technologies training, in its bid for staying ahead of quality services it provides in the area of software solutions.

The training was provided by New Horizons Costa Rica, a part of New Horizon Corporate franchise. This course was developed within the framework of Services Management processes of Software Solutions, which includes an array of better practices through the necessary processes to manage the TI area effectively.

An intense program of five days allowed us to deepen into aspects related to the service strategy, design and transition as well as steady business improvement on topics related to the quality cycle, the model and CSI processes.( Continued Service Improvement)

GO Consultores, comprometidos con la calidad, prepara personal para Certificación ITIL

Strengthening the Service Desk

The obtained legitimation through passing a certificated test is particularly important for a company like ours since in GO Consultores we offer our Central American clients TI services which contribute to optimize benefits and guarantee the service integration into the chain value of the business units.

In this respect we have at your disposal a service desk for technical support for levels 1 and 2 in order to give an immediate response to eventual inconsistencies or software failures in the computer systems.

The Go Consultores service desk is used for solving the need of receiving calls from the user areas and attend its requests, register in the respective tools the queries and incidents occurred in the software.

Among others services, it allows to make analysis and provides maintenance for low impact requests, documentation revision and validation, scripts, deployments in any change of software, closing and normalization of all the changes and emergency requests.

In Go Consultores we develop and provide cutting edge solutions and word-class quality for information technology intended to public and private companies in the Central American region, seizing the knowledge of these countries.

GO Consultores, comprometidos con la calidad, prepara personal para Certificación ITIL